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The image I want to upload for my avatar isn’t working.

Make sure you’re uploading one of our accepted image formats, which are jpg, gif and png. Other formats won’t work, unfortunately. If you’re uploading one of those formats and it’s still not working, make sure it’s not a massive file. Sometimes those can cause problems as well. If all else fails, open the image in an image editing program and re-save it, then try and upload again. If that fails, then stop and shed a few tears, and get in touch with us so we can end the misery.

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